Securus Technologies: Improving Lives Through Technology

Securus Technologies, based in Dallas, Texas, has been reinventing the inmate communications industry since it’s inception in 1986. Securus constantly updates or invents new safety and communications technology weekly, according to CEO and President Rick Smith. Mr. Smith has stated that Securus Technologies receives hundreds of emails weekly from family and clients praising such things as Securus’s customer service representatives for offering prompt and efficient service when needed. Facilities offer praises for services like Securus’s voice recognition software, and database services, which make tracking and analyzing calls much easier. The safety measures in place help facilities stop inmates from committing further crimes, or catch inmates confessing to crimes committed.

 

Securus Technologies has a proven track record of customer satisfaction. They are the only inmates communications company that is constantly trying to reinvent themselves with new technology and recently expanded with an improved state of the art call center. Securus has the most patents both approved or submitted for patent approval with the federal patent office than any other inmate communications company. Currently Securus Technologies serves approximately 3,400 public safety and penal facilities and provides services for over 1,200,000 incarcerated persons. Securus specializes in: emergency response, information management, incident management, investigation, biometric analysis, inmate self service, and monitoring products and services. To read more about Securus Technologies, please click here.

 

Customers talk about the many benefits of Securus video visitation

Securus Technologies is one of the nation’s leading providers of prison communication services and investigatory solutions for corrections officers and prison administration. While it offers many services, Securus’ most popular service today is its video visitation technology. This system allows for virtual visitations to take place between inmates and their family members, drastically reducing the number of in-person visitations that prisons need to schedule and resulting in an increase in safety and inmates’ contentedness and compliance.

But some of the largest beneficiaries of Securus video visitation are the family members of the incarcerated. Typically in prisons throughout the United States, prisoners themselves do not have access to steady or significant income. This means that, should the prisoner want to buy anything extra, including calling cards and other means of connecting with loved ones on the outside, they need to typically get cash from outside sources. This burden usually falls on the families of the incarcerated.

However, this can present serious problems. It has been shown, through various studies, that the families of prisoners in the United States typically fall in the lowest quartile of the income distribution. This means that families can hardly afford to pay exorbitant rates in order to stay in touch with loved ones. Oftentimes, the family members attempting to connect with incarcerated loved ones include children. It has been estimated that there are over three million children of people currently locked up in the nation’s prisons. It benefits everyone, including society as a whole, to enable these children to stay in constant communication with their incarcerated fathers.

Securus has enabled this to happen. Through offering high-quality, low cost video visitation technology, the families of the nation’s prisoners are now able to stay in nearly constant contact with their incarcerated loved ones.

Customers talk about the many benefits of Securus video visitation

Securus Technologies is one of the nation’s leading providers of prison communication services and investigatory solutions for corrections officers and prison administration. While it offers many services, Securus’ most popular service today is its video visitation technology. This system allows for virtual visitations to take place between inmates and their family members, drastically reducing the number of in-person visitations that prisons need to schedule and resulting in an increase in safety and inmates’ contentedness and compliance.

But some of the largest beneficiaries of Securus video visitation are the family members of the incarcerated. Typically in prisons throughout the United States, prisoners themselves do not have access to steady or significant income. This means that, should the prisoner want to buy anything extra, including calling cards and other means of connecting with loved ones on the outside, they need to typically get cash from outside sources. This burden usually falls on the families of the incarcerated.

However, this can present serious problems. It has been shown, through various studies, that the families of prisoners in the United States typically fall in the lowest quartile of the income distribution. This means that families can hardly afford to pay exorbitant rates in order to stay in touch with loved ones. Oftentimes, the family members attempting to connect with incarcerated loved ones include children. It has been estimated that there are over three million children of people currently locked up in the nation’s prisons. It benefits everyone, including society as a whole, to enable these children to stay in constant communication with their incarcerated fathers.

Securus has enabled this to happen. Through offering high-quality, low cost video visitation technology, the families of the nation’s prisoners are now able to stay in nearly constant contact with their incarcerated loved ones.

Securus Technologies Releases Factual Information Concerning GTL’s False Allegations

Securus Technologies is a leader in the technology industry of correction facilities. Global Tel Link is also a leader in the same industry. I find that Securus Technologies and GTL are in high competition. However, Securus Technologies is a leader because it has many years of experience and has more patents and license. The number of patents owned by Securus totals to 150 while that of GTL is 51. Securus Technologies was established in 1978 and has offered its services to prison facilities over the years. GTL entered the correction markets recently and had a lot to learn in the industry. Securus Technologies specializes in communications while GTL specializes in video technology.

 

Securus Technologies is a leader in correction facilities. The company serves more than 2,500 correction facilities spread across different states within the United States. The company has built international offices in different parts of the world such as Mexico and Canada. Apart from their video monitoring services, the company has established a strong communication network. The company has a motto that reads connecting what matters. As a result, it has built enhanced communication services as that of the video visitation system. The company recently received an A+ rating from BBB. A company that receives such high rating is an indication that it has always been dedicated to serving and offering the best services in the industry. Securus Technologies has always offered the best user and customer experience.

 

I find that not everyone is happy with the kind of success achieved by Securus. A company recently came out and made false allegations against Securus. GTL came out arguing that it is seeking compensation for damages and injunctions since Securus infringed its patents and rights. If the injunction is granted, GTL will reveal how Securus infringed its patent rights. To correct the information, Securus Technologies stated that the patented technologies made by GTL were not in use.

 

Securus Technologies Has An Immense Presence

Securus Technologies, in recent months, has received certifications that astound them. The certifications are the direct result of 11 of their specialists that received the BICSI Installer 1 Certification. The company, BICSI, Building Industry Consulting Service International was proud to give them to the specialists. Securus Technologies takes great pride in this achievement, recognizing the employees that took part and succeeded at this huge accomplishment. Securus Technologies also is sure that they will be working more with BICSI, Building Industry Consulting Service International, and they thank them for all of their efforts.

 

Securus Technologies

 

At Securus Technologies, many amazing things happen on a daily basis. There are plenty of undertakings that Securus Technologies takes on, as they deal with the justice system. They assist them in many ways with monitoring and corrections equipment. Securus Technologies is a leader at what they do, and they are helping over one million prisoners on a regular basis in North America. At Securus Technologies, ingenuity and immense productivity creates an enormous amount intriguing events on a regular basis.

 

The company, BICSI, Building Industry Consulting Service International is supporting help for the information communication technology field. These business receive training and certification from BICSI, Building Industry Consulting Service International on a regular basis. BICSI, Building Industry Consulting Service International completes their tasks in 100 countries with great results.

 

Securus Technologies shines like a beacon for the world in terms of public safety. They are creating more technology based safety items in order to improve even more. Securus Technologies is interested in even more advances an esteem than ever before. Instituting changes is what Securus Technologies does on a regular basis. Their changes create better growth and productivity. Securus Technologies makes increased efforts at all times, and their future is beckoning for more presence from them in North America and the world.